Problems with Passwords.....

Just what it says- Trying to keep the main Board as free and easy to maneuver as possible.
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Mark

Problems with Passwords.....

Post by Mark » December 4th, 2008, 5:32 pm

All,

I have gotten some PM's lately addressing an issue about some members and their passwords. I want everyone to know that this is a glitch in the program of PHP and nothing to do with "hackers" or someone else trying to obtain your account.

FIRST:
when changing important account information (E-mail, etc) remember to re-enter your password in both the password and confirm password areas before submitting your changes. If not, it is a safety feature of the program to make your account inactive, so this is important to remember.

SECOND: I have gotten a few PMs from members stating their accounts had become inactive without trying to make any changes. (only 2 members this has happened to in the past year) I am contributing THIS phenomenon to the fact that all software glitches from time to time. (case in point: ANY new OS from Microsoft) <snicker> In all seriousness though, if this does happens and you are unable to access your account, it must be reset by me. If this happens, simply drop an email to info@icdsupportgroup.org and I will "do my voodoo that I do so well" on your account and get you up and running again. I am addressing this as I don't want anyone to be unable to access the board for any length of time.

To anyone this hasn't happened to, go back to your regular activity of posting and reading other posts as it's not a big deal. I am only posting this to let everyone know I am on top of this and will do my best to alleviate any further problems.

K, nuff said- thanks for listening. :)
Last edited by icdadmin on May 31st, 2014, 5:56 pm, edited 1 time in total.
Reason: correct Email address of group

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